Testimonials

Home » Testimonials
Testimonials 2022-05-13T13:18:44+10:00

What our customers are saying


Hi,

We had the garage door motor replaced today. I wanted to send a note to thank you for the prompt response to our repair, and particularly for the great service provided by your technician Dave.

Dave was very polite, very knowledgeable and efficient and went the extra mile by checking & tightening all the bolts on the door frame, as well as programming the remotes so we can use the same remote for the shared unit block parking entrance gateway, as well as for opening our garage door. He was also particular about ensuring the job was left clean and tidy.

All in all we have been extremely satisfied by the service provided. Thank you again.

Regards
Ross


Dear Michael,

The roller door was installed today and I would like to commend Rick, the installer for his professionalism and workmanship. He arrived on time, notified me on approach and worked seamlessly to remove the old door and install the new one. You must be very proud to have him on the team.
It has been a pleasure once again to deal with your company. From the initial measuring up, quoting and installation, it has been purely professional.

Yours Sincerely
Wendy


Hi George,

Your team came and did an outstanding job installing and demonstrating the motor.

Many thanks for this very efficient professional work.

Cheers
Julian


Hi Darryl,

The garage door was installed last Friday and looks great. Thanks for all your help and advice.

Would you also thank Graham who installed without any fuss (and in the rain), a very professional job from start to finish.

Thanks again
John


Dear Sharon,

Thank you very much for sending Eray to fix my driveway gates. I just want to say what excellent service it was and I was quite sure the mechanic would say it is irretrievably broken. It was a pleasant surprise!

Regards
Elizabeth


Hi Sharon,

Just to let you know how happy I was with the service of your installation team who attended our complex on time to complete a large job. They were all very friendly, polite and all problems were resolved quickly the same day and with no fuss.

I would certainly be happy to recommend Auto-Lift.

Regards
Delyce


Hi Wayne,

Just wanted to say thank you so much to Auto-Lift- for automating our garage door yesterday. Brendan was fantastic – friendly, knowledgeable, thorough and highly professional.

Auto-Lift were recommended to me and I would not hesitate in recommending you myself.

Many thanks again
Emily


Hi,

Thanks Matt, thanks a million times. My remotes worked after I programmed following your advice, really appreciate your kind help. Thanks once again to you and Chiara for being so nice all the time.

Regards
Prem


Hi Sharon,

Just a note to say thank you for my Merlin garage opener, it’s super quiet and easy to use.  Service from Auto-Lift has been absolutely fantastic from start to finish, installer Cameron was on-time, polite and super efficient.  Thanks again

Regards
Frances


Hi Matthew,

Great job on our Garage Door and Front Gate. Your guys were on time, did exactly what we wanted and completed a great job.
The new motors are working better than expected. Thanks and well done.

Regards
David 


Hi,

This is to confirm that your technician, Brandon, attended at our home last week following an urgent call to your office as our garage door was jammed shut. It transpired that the spring on the large panel lift door had broken and repairs were carried out on the spot and everything is now in order. I must say that the service I received was first class and of a standard I have come to expect from Autolift in the 30 years I have been dealing with your company.

Regards
Anthony 


G’day,

Garage doors installed yesterday – Good job
I wish to compliment the installation team for the professional way they did the work. Both men had impeccable manners and work ethics.

They were a pleasure to have on site, thanks.

Regards
Terry 


Hi Scott,

I just wanted to let you know how impressed I am with your level of service. Your technician Mark was punctual, courteous and professional. I would enthusiastically recommend your business. Congratulations on running such a good operation.

Regards
Phillip 


Hi Scott,

I just wanted to say thank you for the prompt service we received for the installation of our garage doors.  It was great to have an installer who was very well trained and obviously shares the same ideas of organisation and tidiness as I do.  The job was completed in a very professional  and organised way and I thank you for this. The balance of the invoice has been processed and you should receive it within 24 hours.

Regards
Howard 


Hi Scott,

Wanted to convey my thanks for a job well done!  Everyone on site likes the door and professionalism showed by the installer ( was it you?).

Would be happy to recommend you to anyone.

Regards
Salim


Hi Tayla,

Alex & I wanted to thank the team at Autolift, we are very happy with the service and the end results!

All the best,

Kind regards
Sophie


Hi Ciara,

I just wanted to give some feedback and say that the technician did a great job fixing the garage door, he was fast and efficient and knew exactly what he was doing, I would definitely recommend him to anyone of my friends.

Great job !

Kind regards
Daniel


Hi,

I  just wanted to say that Mark was amazing, very helpful and very knowledgeable.

Mark must be an asset to your company and I will be recommending Autolift Garage Doors to anyone with garage door problems.

Regards
Ron


Hi Matthew

Thank you for the excellent job done on our door. You and your team are to be commended. One week and we have a new spring return roller and the door working beautifully.

Regards
Greg


Hi Jayme,

Just to say thank so much for your efficiency and patience.

Thank you also to Auto Lift’s servicemen, Billy and Nick who were courteous and professional.

They arrived ahead of time and fitted the new motor smoothly, complete with a straightforward explanation of how to use the new motor.

Best of all the new motor is perfect!- and quiet! – why did I wait so long 🙂

Kind regards
Anne


Dear Autolift,

Thank you for the excellent service, repairing our main garage door the day we reported it to you.

Regards
Bruce


Hi,

Once again, a big thank you for arranging to get my jammed panel lift door fixed in such short notice.

I called you at 11am this morning stressing over the fact that the panel lift door would not closed as it was jammed due to issues with cables. You contacted one of your service techs immediately whilst I was on hold and shortly thereafter advised me there would be someone at my place within half an hour.

Your service tech Milly arrived in that time and was a pleasant & informative person full of knowledge & expertise. He fixed the issue in no time. The service you guys offered (and the time it was completed) is unmatched and I would strongly and highly recommend Auto Lift to any person in need of a new door or service issues.

Thank you again!
Del


Hi,

Milly arrived on time @ the arranged time & date Thursday 22 installed auto lift , works fine.

Thank You for your service.

Regards
Glenn


Dear AUTO LIFT,

I wanted to thank you for the prompt assistance that you provided on Thursday when our garage door was damaged and jammed.

Put simply, it was first class.

Could you thank the lady in the office and the fellow who attended site please?

Kind regards
Rex


We are very happy Cameron was able to come out straight away when our garage door came off its cable and couldn’t be shut, posing a security risk to our belongings inside the house.  We couldn’t be happier with the quick fix and reasonable price.

Thanks
Debbie


Good afternoon,

Just a quick email to say that we had someone from your team come out to our place at Meadowbank yesterday to fix the garage door. We were very impressed with the quality of the work and it was completed quite efficiently. If you could please pass on the recognition.

Thanks again.
Kind Regards,
Jen


Good Morning,

Just a note to let you know that we were very happy with the service provided by Auto-Lift
and in particular Ken, when we were reconfiguring our remotes.  It was not an easy job as there were many more remotes than we first thought in fact Ken reconfigured 258 remotes in all, and he never stopped for a break.  It was also made more difficult by the fact that some of the remotes were of a different make which would have made the task even harder.

Thanks once again.
Kathy


Hi Autolift,

I wanted to thank Michael and Tom for such a great work from start to finish with quoting to installing my garage doors. My decision to go with Auto Lift was not only the competitive price, but the key decision was the way Michael amplified his professionalism and honesty when he turned up on time to provide me with the quote.

I was further impressed when Tom turned up to install the garage doors. He was extremely meticulous and I could see his perfectionism and attention to details with the installation.

Thank you once again and I wouldn\’t hesitate for a second to recommend you guys to my other friends.

Kind Regards
Jonathan


Hi Michael,

Just a short note to say that my wife Anne and I are really happy with our new garage door.

We wish to thank you for the time you initially spent discussing our needs and the various door options for what is a difficult site. It’s very clear to me now that the steel frame, rather than a timber one as we originally discussed, was definitely the best way to go.  I have you to thank for recommending Jason at Pendle Hill Welding Supplies – he did a great job.  I’m also very grateful for the powder-coating in the classic cream – one less surface that I have to paint!

I appreciate that the job was not easy – the sandstone walls were out of square and fastening the frame to them was not straightforward. The rock-solid job Jason did, and the accuracy of the measurements that you subsequently took on the day, helped ensure that the door is a perfect fit.

In short, the new door opens and closes effortlessly with the automatic door opener (another option we couldn’t have done without), it now secures the garage (which was completely unsecure before) and it has vastly improved the appearance of our house from the street.  We are extremely pleased with the solution.

Again, Many Thanks,
Tony


Hi Matthew,

Thank you for the excellent service your very efficient and obliging employee gave me today.

He is a great ambassador for your company and it was a pleasure to have him get the door operating again.

Regards
Ted


Thanks Matthew,

The guys you sent out for the garage motor today were fabulous.
We were very happy with their expertise and professionalism.

Joh


Hi Michael,

Thank you so much for our lovely new garage door, it looks and works great.  We will be highly recommending you and your company to all of our friends and collegues.

Thanks again,
Michelle


Hi Matthew,

Not sure if you recall we got installed about a month ago. I Just wanted to drop you a line and let you know that both my wife and I were very impressed with the service and professionalism displayed by everyone at auto-lift.

It is comforting to know that whilst I am at work the installer can go round and complete the job as originally planned and discussed with a minimum of fuss.

We are very happy customers, thanks again.

Peter


Many thanks for prompt response to measure and quote and professional installation. The installation included new doors and motors as the old doors were installed too close to each other and no motors could be fitted. Out of eight companies I contacted only two sent their reps to inspect the site and you were the only one that had right motors to fit.

Very happy with new doors!
Mark


Hi Micheal,

As you know my new carport door was installed last Monday and it was my
pleasure to have Trevor and his young offsider install the door in an
efficient and professional manner. Left me with no doubt that your best
men had installed my door with a minimum of fuss or mess left behind.

Also, thanks for suggesting and including the back up battery which is
excellent as we wait for my electrician to supply power to the carport.
Seems to work for 5-6 cycles before needing re-charging so it’s a good
investment to have if you need to use the door in a black out.

It been my pleasure to deal with both yourself and your office girls and
your personal service and attention to my specific needs to ensure
maximum headroom clearance were reassuring. I’m happy to recommend Auto
Lift to my friends ,neighbours, builders and architects when they talk
about suppliers for garage doors.

Regards,
Lee


Dear Auto Lift Garage doors and gates – just wanted to say ‘thank you’. You just fixed my mum’s garage door which she was very stressed about. She is now so happy – she said the serviceman was really helpful and I can hear the relief in her voice. It is great to know there are businesses out there who do a great, quick efficient service.

Thank you very much,
Lauren 


Thank You for your help with my garage door at MARRICKVILLE NSW 2204 on Friday 20-05-2011.

Tom, the technician attending the job, was excellent. I highly recommend his expertise.

What looked like an impossible problem to solve was expertly solved and restored by Tom, putting a manual keyed release into a remote controlled garage door which had become jammed and inactive only days before.

Tom had to spend a great deal of time hand sawing through a reinforced steel strut in order to free the garage door so that it would open and thereby allow the installation of a manual keyed release.

He did this smoothly, meticulously, and professionally. His ability and expert professionalism is greatly appreciated.

Regards,
George


I would like to take this opportunity to thank, in particular, Michael Wright who came and provided a quote for our Villa complex’s Electric Meter Box doors.

After first measuring and quoting I had to ask him to come out again because of Energy Australia’s additional special requirements. He was extremely helpful, polite and professional when, once again, having to remeasure etc. After going to all that trouble, he then advised that he could not meet Energy Australia’s requirements.

It’s unfortunate that I cannot pass on the quote to our Committee; however, I would certainly recommend both Michael and your company to others. It was a pleasure meeting and dealing with Michael.

Regards,
Chris 


Please accept our thanks and appreciation for remaining involved and civil to us through the months of nuisance in the dealings over our defective door operations.

Your team seemed to get things done quite quickly yesterday and indicated they saw no need to re-tension the door any further. They were great and managed to complete the job without fully removing the weather-proof cover.

The new model motor, to us non-technical people, seems to handle the operation of the roller door with ease. Its features for a “soft” finish also add to the impression of its suitability for the task.

I mean this in the nicest way, but I hope I never need to call Auto Lift again, except for the annual service which I understand the Owner’s Manual indicates should be done by an authorized group.

Anyway, thanks and best regards,
Alan 


Just a short note to let you know that we were very impressed with the service that Scott Caddy recently provided to us.

Scott was recommended to me by my Mother who had and Autolift installation completed last year.
Not only did Scott provide a detailed quote and advice on the most appropriate Autolift product for our garage, but also managed to resolve a remote door opener issuer we had very promptly and outside normal office hours.

Based on the customer service provided by Scott I would have no hesitation in recommending AutoLift to others.

Many Thanks,
Matthew 


Many thanks for your excellent service and response today for our Roller Door in Paddington.

Yours sincerely,
Peter 


Yesterday I had a new roller door operator fitted.

I would like to thank your representative for his courtesy and efficiency – it is a pleasure to deal with your firm and in particular to receive service I received – really excellent – thank you.

Jack 


Fantastic, I have the photographs and two reports from my Executive Committee that the remove/installation are complete ahead of schedule and looking really good.

Thank you Scott and please convey our thanks to Trevor Davies for his hard work too.

When convenient, please can you advise me if there is anything that comes to mind that I should on-convey to my occupiers in relation to “care for” or “best operating practice” to encourage them to look after our beautiful new garage doors.

Thank you Scott.
Helen